Our company Facebook keeps locking us out because of 'suspicious activity' therefore we...

GetHuman1968676's customer service issue with Facebook from January 2019

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Help with my Facebook issue
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The issue in GetHuman1968676's own words
Our company Facebook keeps locking us out because of 'suspicious activity' therefore we update our password and within ** hours, it does the same thing again. We use hootsuite to post our social posts therefore our posts keep failing because of this issue and every time we change our password we have to reconnect with hootsuite.**I noticed that Facebook changed its re-authorisation in August and wondering if it is to do with this. I have read posts that suggest me to add Hootsuite as an app, however Facebook won't let me. We also already have Hootsuite added as a business integration - unsure if this is relevant and if it needs deleted and re-added?**Please help. There are only * users for our company Facebook and it is becoming extremely irritating for us to currently change our password.**Thanks,*Lindsay Miller
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Facebook

Customer service issue
Reported by GetHuman1968676
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 293026 others
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Timeline
GetHuman1968676 started working on this issue
Jan 15th 1:55pm