Hi, **I reported that my old facebook was hacked. I had a message back saying it looked...

GetHuman-hopeaict's customer service issue with Facebook from January 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hopeaict's own words
Hi, **I reported that my old facebook was hacked. I had a message back saying it looked like my account. Which it was past tense. Due to this they gave me option of resetting my password which would be great if the email wasn't also hacked and I don't have the same number any more. I have searched for the fb account since and I can not locate it. J am aware that there have been in the past Multipul accounts under my name whether hacked accounts of accounts made to troll people. The Only account that is now MINE is Hope Willow Askwith. That Being Said That Account Will Also Not allow me to change the email from the hacked one to the one currently in use it has allowed me to add an email but not remove the previous one. I would like all accounts other than the one above removing I would also like my email situation to be resolved I don't want anyone to have access to my account other than me. Can you help?
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Facebook

Customer service issue
Reported by GetHuman-hopeaict
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hopeaict started working on this issue
Jan 15th 10:35am