I cannot access my account bc forgot my password and I cannot access any emails or phon...

GetHuman1967659's customer service issue with Facebook from January 2019

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Help with my Facebook issue
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GetHuman1967659's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1967659 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1967659 can let us know if they help or not.
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Before contacting them, items GetHuman1967659 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1967659's own words
I cannot access my account bc forgot my password and I cannot access any emails or phone numbers connected to my account therefore I am unable to reset my password. https:**www.facebook.com*ashley.day.*****This is a link to my account, I've tried to recover the account for MONTHS but no success bc I cannot access email or phone on the account. Please help me! I can provide u with my legal government photo id or whatever Is u may require to verify my identity. Please help any assistance u can provide will be greatly appreciated. Thank u for ur time. * Sincerely, * Ashley Day
GetHuman1967659 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1967659
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 292764 others
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Timeline
GetHuman1967659 started working on this issue
Jan 15th 7:33am