I got a new phone and couldnt remember my password and am unable to get into the email...
GetHuman1966972's customer service issue with Facebook from January 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1966972 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1966972 can let us know if they help or not.
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The issue in GetHuman1966972's own words
I got a new phone and couldnt remember my password and am unable to get into the email that I originally set up my Facebook account with so I went thru the steps to do the recover with the trusted contacts and now it is telling me there is a problem and they are trying to resolve it as quickly as possible. This is day * and I haven't heard anything yet. Started a new account in the meantime to follow stuff for my kid school and was locked out of this one and it is now disabled.
GetHuman1966972 did not yet indicate what Facebook should do to make this right.
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