Dear Facebook,*I clicked on my typical bookmark to go to facebook today*Facebook popped...

GetHuman-psboland's customer service issue with Facebook from January 2019

1 view
 | 
292560 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-psboland's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-psboland's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-psboland will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-psboland can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-psboland may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-psboland's own words
Dear Facebook,*I clicked on my typical bookmark to go to facebook today*Facebook popped up and said I needed to sign in*I put in my email: *****@***.com and my password and a profile for Paul Edwards opened!*Strangely, on my iphone xr facebook is still fine, but I havent been asked to log in.*I changed my password and Paul Edwards came up again on my computer*Then, I tried to delete the Facebook Page and report the problem to Facebook*What is going on?*Can you help me fix this creepy problem?*Who is doing this?*My Facebook Profile is: Paula Stevens Boland ***-***-*****Please help me!!
GetHuman-psboland did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-psboland fixed the problem
We are waiting for GetHuman-psboland to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-psboland fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-psboland
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 292560 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-psboland started working on this issue
Jan 15th 2:22am