I was notified of changes to my account that I personally did not make. While trying to...
GetHuman-artruph's customer service issue with Facebook from January 2019
Help with my Facebook issue
How did GetHuman-artruph do it?
Waiting to hear how GetHuman-artruph fixed the problem to share with other customers.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-artruph's own words
I was notified of changes to my account that I personally did not make. While trying to reset my password I was provided with a pin code to enter into Facebook and each time I've entered the pin I get a error message saying "you have entered this pin too many times try again later ". I also do not know my current password but have a few ideas of what it could be. Another issue is when I tried to locate my account based on my user name, and my email, Facebook could not identify me.
GetHuman-artruph did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-artruph fixed the problem
We are waiting for GetHuman-artruph to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.