I wanted to create an instagram account for our new upcoming agency (barbellmarketing...

GetHuman1964168's customer service issue with Facebook from January 2019

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The issue in GetHuman1964168's own words
I wanted to create an instagram account for our new upcoming agency (barbellmarketing). **I proceeded by checking first the username was free by doing a search on the instagram app, and that showed up as negative for barbellmarketing (no accounts under that user)... happy days!**After that I thought the best way to do it was for me to create a facebook account first, using our newly created gmail account (*****@***.com) then create the instagram page and link them so we can have the business instagram account (to get the added functionalities and features).**However... after successfully setting up the facebook business page I proceeded to create the instagram page only to see an (x) mark next to both email address and username. and an error message at the top. **How can I get the insta account "barbellmarketing" ? I feel like I made a mistake by creating the fb page first or maybe not? i dunno... please help!! many thanks in advance, its really frustrating when all i want to do is create the account and get on with the bigger things, so your help will be massively appreciated! :)
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Facebook

Customer service issue
Reported by GetHuman1964168
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
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GetHuman1964168 started working on this issue
Jan 14th 8:02pm