When I logged into Facebook last week there were numerous messages that I needed to upd...

GetHuman-mckenzey's customer service issue with Facebook from January 2019

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The issue in GetHuman-mckenzey's own words
When I logged into Facebook last week there were numerous messages that I needed to update information. While doing that I guess I created a new account, I couldn’t retrieve my old one and so i went ahead and created a new one but after a couple of days Facebook disabled the new account also saying I was impersonating myself. Can you retrieve my old account. Tracie Mckenzey *****@***.com *** ***-****
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Customer service issue
Reported by GetHuman-mckenzey
Jan 14th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 292121 others
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GetHuman-mckenzey started working on this issue
Jan 14th 7:58pm