I have a facebook that is at least * years old that i opened with a email from a friend...

GetHuman-jojoeeyo's customer service issue with Facebook from January 2019

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Help with my Facebook issue
GetHuman-jojoeeyo's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jojoeeyo will want to follow the link below to head to their help center. We will check on GetHuman-jojoeeyo later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jojoeeyo's own words
I have a facebook that is at least * years old that i opened with a email from a friend with my daughters name i know the email but i no longer have access to the email or the password i do know the phone number that pops up when signing into email if i knew the password i could log into my facebook which is being used by someone else i saw theres many notifications on the account all i wanted to do is retrieve my pictures and if not that close the facebook account so none of my imformation is let out or exploited to the public if you could help any my name is Joanne Chapman on account i do have another facebook account which is open that only i have access too the name on that is Jojo Chapman however the other account im trying to get into has a email of *****@***.com
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Customer service issue
Reported by GetHuman-jojoeeyo
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-jojoeeyo started working on this issue
Jan 14th 7:57pm
GetHuman-jojoeeyo shared this issue with friends on Facebook
Jan 14th 7:57pm