I do remember changing my password. I didn't save it. The email address and phone numbe...

GetHuman1963974's customer service issue with Facebook from January 2019

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The issue in GetHuman1963974's own words
I do remember changing my password. I didn't save it. The email address and phone number used to register the account is no longer valid. While out of state to bury my brother I was asked to re- log into my FB account. When I couldn't remember the password it basically forced me to open a new page. I've sent documentation to prove I'm indeed who I say I am. Facebook doesn't seem to want me to access my account. I'm having to add family and friends all over. I have a ton of valuable memories lost on FB. Please help!
GetHuman1963974 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1963974
Jan 14th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 292104 others
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Timeline
GetHuman1963974 started working on this issue
Jan 14th 7:50pm