Hello!*Last night i tried to log into my account via my iphone and it would not let me...

GetHuman1963523's customer service issue with Facebook from January 2019

292020 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1963523's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1963523's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1963523 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1963523 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1963523 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1963523's own words
Hello!*Last night i tried to log into my account via my iphone and it would not let me. Saying my password was incorrect. Today i have tried on my desktop and it still saying my password is incorrect. I have tried several going through "forgot my password" option but it keeps saying that i can only login with my messenger password. So i tried to recover my password for messenger and nothing seems to be working.*Can you please help!
GetHuman1963523 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1963523 fixed the problem
We are waiting for GetHuman1963523 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1963523 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1963523
Jan 14th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 292020 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1963523 started working on this issue
Jan 14th 6:44pm