On Friday, I sent two forms of ID to show my correct name. Facebook changed my account...
GetHuman1963496's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman1963496's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1963496 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1963496 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman1963496 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1963496's own words
On Friday, I sent two forms of ID to show my correct name. Facebook changed my account to Apostle Bishop Prelate Dr Christine Mercy Johnson. This is not my name and my ID proves it is ARCHBISHOP DR CHRISTINE JOHNSON. I am the Archbishop of thousands of churches and the name you put on there is causing me a barrage of problems. I've written * times urgently asking to please change it immediately to Archbishop Dr Christine Johnson. This mistake is causing me major problems!!! Please resolve this immediately. Thank you!
GetHuman1963496 did not yet indicate what Facebook should do to make this right.
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