I was recently blocked from Facebook to go live due to an error on facebooks side. They...

GetHuman-lindsyma's customer service issue with Facebook from January 2019

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The issue in GetHuman-lindsyma's own words
I was recently blocked from Facebook to go live due to an error on facebooks side. They apologized through a notification and said it was their mistake. When I go to hop on live it now says it can’t connect to my internet connection. It’s been saying that for * days now. I have tried turning my phone off and on, logging out of Facebook, usuing only my data, tried from my computer, tried to reset my WiFi, etc. not sure what else I can do. Can you help me fix this problem please?
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Facebook

Customer service issue
Reported by GetHuman-lindsyma
Jan 14th, 2019 - 9 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman-lindsyma started working on this issue
Jan 14th 2:39pm