Good morning, I have attempted all weekend to access my account. My old cell phone...
GetHuman-roxiekre's customer service issue with Facebook from January 2019
Help with my Facebook issue
GetHuman-roxiekre's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-roxiekre will want to follow the link below to head to their help center. We will check on GetHuman-roxiekre later to make sure it's all set or try to help escalate.
I attempted all of the suggested options to gain access to my account including sending photo with code and have not heard back from Facebook. ... Good morning, I have attempted all weekend to access my account. My old cell phone * ***.***.**** broke and I had the service disconnected. I purchased a new phone thru Spectrum Mobile. The two step authentically sends an email to my address and the SMS code to my old cell phone number ***.***.****. So I am not able to receive the SMS code sent. In an attempt to see if I could even see my old account I set up a new account with my current cell phone ***.***.****. How ever I do not want the new Facebook account and deactivated it. It's set to deactivate February **, ****. I need help to receive access to my original Facebook account with cell ***.***.**** and email *****@***.com and second email on this account for authentication is my work email *****@***.com.*Please call me or message me on my new phone number ***.***.*****Your assistance is greatly appreciated. *Roxann Krebs
Please contact me to assist me with this issue.
I enjoy my Facebook account.
I have attempted repeatedly to gain access to my account and sent the photo Id, but have not received a response from your customer support. I don't want to lose my Facebook account I just need to be able to access it and update my phone number so this won't happen again in the future.
I have an issue with Facebook too
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