I have not been able to get into my facebook account for over * year. Everytime i try r...

GetHuman-ekoab's customer service issue with Facebook from January 2019

4 views
 | 
291524 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-ekoab's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-ekoab may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ekoab's own words
I have not been able to get into my facebook account for over * year. Everytime i try reset the password it says it will verify me and contact me if there is an issue. This never happens, I have access to my email adress and recieve new codes to reset it but it always still says they will verify me. **Also everytime i change phones facebook messanger logs me out and i can not get back in until i go back to the country i opened the account in (originally from Indonesia and now live in Australia) I have tried longing in through my email and still does not work.**I would like to be able to log into mu facebook and messanger.
GetHuman-ekoab did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ekoab fixed the problem
We are waiting for GetHuman-ekoab to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-ekoab fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-ekoab
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 291524 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ekoab started working on this issue
Jan 14th 11:55am