Dear sir*madam:*My account is disabled. I know I violated your community norms. Please...

GetHuman1960242's customer service issue with Facebook from January 2019

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The issue in GetHuman1960242's own words
Dear sir*madam:*My account is disabled. I know I violated your community norms. Please give me a chance to correct it. I'll study the community code carefully to make sure it doesn't violate the rules anymore. I wrote to you several times, but I didn't get any reply. I think you must be busy, so I have no time to reply.*Because I only use FB in China, I know little about FB's community rules, resulting in my account being frozen. I believe you will give me a chance to correct my mistakes and integrate into the world family. If my account is restored, I will be happy, because I really like FB, where I have the opportunity to see another world and hear another voice.*Finally, I want to express my apologies again and wish you all the best!*My Facebook account is Donaldson *****@***.com.*My Chinese name is Wei Qing.*My phone number * *************
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Customer service issue
Reported by GetHuman1960242
Jan 14th, 2019 - 9 mons ago
I have an issue with Facebook too
Seen by 11 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1960242 started working on this issue
Jan 14th 10:23am
GetHuman1960242 indicated the issue is not fixed yet.
Jan 14th 10:26am