I am trying to get into my old Facebook account, because there are messages that i need...

GetHuman-cindyequ's customer service issue with Facebook from January 2019

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The issue in GetHuman-cindyequ's own words
I am trying to get into my old Facebook account, because there are messages that i need to reach! I cannot log in because i do not have access to that email anymore, so i cant change my password, i am not getting anymore options, if there are other ways to get into the account or to verify who i am please help me! I need those messages asap ! Please please please. The old email is *****@***.com. (I dont remember the password to this either) but my new email is *****@***.com. Please help me
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Customer service issue
Reported by GetHuman-cindyequ
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cindyequ started working on this issue
Jan 14th 8:33am