My company has an Instagram account and I am looking to run sponsored posts. The proble...

GetHuman1959824's customer service issue with Facebook from January 2019

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The issue in GetHuman1959824's own words
My company has an Instagram account and I am looking to run sponsored posts. The problem is that some years ago my business partner set up (a now deleted) facebook business page (in order to run instagram sponsored posts back then) and Facebook Business is telling me I need to be an admin of this (now non-existent) business page. Additionally, there is a paused instagram campaign from some years ago that I can't end*cancel for the same reason.**To make matters worse, my personal facebook account has been deactivated because my business partner tried to set up another page using my email address. I've since supplied my photo ID as to get it re-activated.**I've tried unlinking facebook accounts in Instagram and switching to a personal account -- but nothing works as I can't log into either my personal facebook page or now defunct business page. **Any assistance would be appreciated.**Thank you very much.**Chris
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Facebook

Customer service issue
Reported by GetHuman1959824
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 291318 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1959824 started working on this issue
Jan 14th 7:19am