Someone hacked my account and changed every info linked*And i cant find my email addres...

GetHuman-ma__sp's customer service issue with Facebook from January 2019

4 views
 | 
291068 similar
 | 
0 following
Help with my Facebook issue
GetHuman-ma__sp's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ma__sp will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ma__sp can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ma__sp's own words
Someone hacked my account and changed every info linked*And i cant find my email address in any type of logins or recovery*They are telling me that accout does not match any fb user*I think that the hacker deactivated my fb or something*He sent me a virus in a link from * years ago and he changed the password and hacked the email and changed it and i am trying to recover since then*My email was on fb *****@***.com but fb cant find it *Im asking for my fb account in this email if its there or no *And thank you very much*Any info would be perfect*Just look in the history you may find my linked *****@***.com before hacking
GetHuman-ma__sp did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ma__sp fixed the problem
We are waiting for GetHuman-ma__sp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ma__sp fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-ma__sp
Jan 14th, 2019 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 291068 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ma__sp started working on this issue
Jan 14th 2:23am
GetHuman-ma__sp indicated the issue is not fixed yet.
Jan 17th 4:29pm