I can not get into my facebook account.*It was hacked. The hacker is now using my accou...

GetHuman1934367's customer service issue with Facebook from January 2019

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The issue in GetHuman1934367's own words
I can not get into my facebook account.*It was hacked. The hacker is now using my account. Facebook will not accept my new password, which I reset in November. I do not know how to send identification and I do not have access to the email account associated with my Facebook account. how can you help me? I contacted yahoo.com and they can't help me because my acccount has not been used in some time. Help!
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Customer service issue
Reported by GetHuman1934367
Jan 14th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 291051 others
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GetHuman1934367 started working on this issue
Jan 14th 2:00am