I had a weak password and I got hacked, the hacker changed everything and is using my a...
GetHuman-leoma's customer service issue with Facebook from January 2019
Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-leoma's own words
I had a weak password and I got hacked, the hacker changed everything and is using my account to play games and make fun of me, and every time I use "Forgot Password" It said:**"No Email Access*We're sorry you're having trouble recovering your email address. Unfortunately, this means we can't verify who you are or give you access to the Facebook account you're trying to log into. We may hide the information on your Facebook account if we detect that you cannot regain access to it.**Learn more about how to access your Facebook account"
GetHuman-leoma did not yet indicate what Facebook should do to make this right.
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