A couple days ago I noticed my messenger app logged me out and was wanting me to confir...

GetHuman1958692's customer service issue with Facebook from January 2019

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The issue in GetHuman1958692's own words
A couple days ago I noticed my messenger app logged me out and was wanting me to confirm my identity so I tried to send my cell phone number a confirmation code and it never would send through no matter how many times I tried. A day later my sister informed me my account was completely gone on Facebook and she couldn’t even find my name. For the past couple days I have continuiously searched on how to gain my account back and tried numerous times to send a confirmation code to my number but it won’t send through. I’ve managed to change my password while logged out but it still will not allow me access to my account. I have many years of my life on my profile and it would be absolutely devastating to lose all of my pictures and messages that I’ve had and all the friends I have gained. Please help me gain my account back as soon as possible.
GetHuman1958692 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1958692
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 290998 others
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GetHuman1958692 started working on this issue
Jan 14th 12:58am