Facebook was hack and the number and email were removed, the number on there is an ex g...

GetHuman-audemar_'s customer service issue with Facebook from January 2019

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Help with my Facebook issue
GetHuman-audemar_'s next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-audemar_ will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-audemar_ can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-audemar_ may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-audemar_'s own words
Facebook was hack and the number and email were removed, the number on there is an ex girl friends and she will not give me information as a confirmination code that gets sent to her phone I need to have it removed and add my number *********** to get a code to log back in, I have * trusted contact and no other I can see or use please help me I’m so depressed over this situation and I can’t seem to surpass the code I need sent to another phone that is not mine
GetHuman-audemar_ did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-audemar_
Jan 13th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 290835 others
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Timeline
GetHuman-audemar_ started working on this issue
Jan 13th 9:42pm
GetHuman-audemar_ shared this issue with friends on Facebook
Jan 13th 9:42pm