My personal email got hacked it's *****@***.com and I loge out of Facebook and can't ba...

GetHuman1957964's customer service issue with Facebook from January 2019

5 views
 | 
290834 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1957964's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1957964's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1957964 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1957964 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1957964 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1957964's own words
My personal email got hacked it's *****@***.com and I loge out of Facebook and can't back into it. I have all of my pictures and everything of my family on there that I don't have anywhere else and it's set to only I can see it. My phone number was ********** and I changed it a few months back and I never changed it through facebook. My new number is **********. I sent a picture of my I'd to you guys but just realized without having access to my email im not going to be able to communicate on that end. I'm not sure what to do!
GetHuman1957964 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1957964 fixed the problem
We are waiting for GetHuman1957964 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1957964 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1957964
Jan 13th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 290834 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1957964 started working on this issue
Jan 13th 9:41pm