I had an old Facebook account from years ago. I was inactive on that account for many y...

GetHuman1957539's customer service issue with Facebook from January 2019

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The issue in GetHuman1957539's own words
I had an old Facebook account from years ago. I was inactive on that account for many years. I made a new Facebook account about a year ago with business pages I manage. I am logged into the correct, new Facebook page on my phone but my laptop will not log me into the correct account. For some reason, everytime I log into Facebook on my laptop using the correct email and password, it log me into the old account. How can I fix this? I have tried deactivating the account several times and changing the passwords several times. But, it keeps happening.
GetHuman1957539 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1957539
Jan 13th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 290749 others
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Timeline
GetHuman1957539 started working on this issue
Jan 13th 7:58pm