You guys are making things somewhat difficult considering a simple goal I am trying to...
GetHuman-drexzele's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman-drexzele's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-drexzele will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-drexzele can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-drexzele may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-drexzele's own words
You guys are making things somewhat difficult considering a simple goal I am trying to attain. I am trying to utilize my new account and information in efforts to promote my posts on Instagram and you refuse to allow me to create a Facebook account as the name I would like to use without assuming It's for a business..(Which you apparently can't create a business account*page unless you already have another account which seems a little contradicting to me)*I can't seem to complete the process of updating my payment information via personal debit card and or PayPal account.. *And now you guys temporarily disabled my account due to suspicious activity and are requesting a photo to review over the course of however long in order to prove it is me .. Which for the record .. I haven't even uploaded any photographs to the account considering I just created it, so I don't know what good that does you.
GetHuman-drexzele did not yet indicate what Facebook should do to make this right.
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