One day I was trying to log back into my account, when I did I got a message saying tha...
GetHuman1957259's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman1957259's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1957259 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1957259 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman1957259 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1957259's own words
One day I was trying to log back into my account, when I did I got a message saying that my account was disabled. I had no idea of why my account was disabled. I don't even post anything on my account. All I had was a Facebook picture and my background picture for my account. I follow very few people and very few follow me. I don't understand why my account has been disabled, I haven't done anything wrong or posted anything that I shouldn't have.
GetHuman1957259 did not yet indicate what Facebook should do to make this right.
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