I am attempting to use my Facebook Account on new IPAD mini **The app has transferred...

GetHuman1957788's customer service issue with Facebook from January 2019

290798 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1957788's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1957788's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1957788 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1957788 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1957788 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1957788's own words
I am attempting to use my Facebook Account on new IPAD mini **The app has transferred over but I cannot access it*The email used to set up the account in **** was an orange email belonging to my orange email *****@***.com*As Orange email no longer exists any messages sent there by Facebook does not get there-so no code to reset my password which I have forgotten*I am still using my FB Account on my IPAD * but of course did not imagine it would be impossible to transfer*Also there is no phone signal where I am staying so contact that way is difficult *I would so much appreciate your help about this seemingly simple issue as it is driving me nuts!!*Jenny
GetHuman1957788 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1957788 fixed the problem
We are waiting for GetHuman1957788 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1957788 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1957788
Jan 13th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 290798 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1957788 started working on this issue
Jan 13th 8:59pm