I am logged into my Facebook account on one of my devices but I forgot the password to...

GetHuman1957004's customer service issue with Facebook from January 2019

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The issue in GetHuman1957004's own words
I am logged into my Facebook account on one of my devices but I forgot the password to my account so I cannot gain access with my new phone. I dont want to carry two devices all the time to be able to use Facebook. Is there anything you can do to help me. My new phone number is **********. My old number is ********** and the reset code that cam be sent is only to the **** number that I have no access to. Thank you for your help
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Facebook

Customer service issue
Reported by GetHuman1957004
Jan 13th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 290627 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1957004 started working on this issue
Jan 13th 6:01pm