I am trying to boost a Facebook event page that I created for our business Facebook. Wh...

GetHuman-ccenter's customer service issue with Facebook from January 2019

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The issue in GetHuman-ccenter's own words
I am trying to boost a Facebook event page that I created for our business Facebook. When I open the boost window, I get this error message: "Ads in Facebook Stories must have an aspect ratio ranging from *:** to *.**:*."*I assume this is referring to the image that is used on the post. However, this image meets these requirements and I have even tried using a different image that is over ****x**** *Please advise how to resolve this issue
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Customer service issue
Reported by GetHuman-ccenter
Jan 13th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman-ccenter started working on this issue
Jan 13th 4:12pm