I have two devices. iPhone x and a Apple iPad that is * years old. I was prompted to up...

GetHuman-floz's customer service issue with Facebook from January 2019

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The issue in GetHuman-floz's own words
I have two devices. iPhone x and a Apple iPad that is * years old. I was prompted to update Facebook on my iPad which I tried to do. When the circle stopped it stated"can't update no storage" don't know what happened but it deleted the icon on my desktop. I tried to reinstall ask for password entered that didn't recognize i reset password but I cannot recover my account! I must have two accounts one on my iPhone** and one on my older iPad help I would like one account and not lose any of my contacts or groups how do I find out if I have * accounts? And if I do how do I get one account for both devices? *I desperately need assistance
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Customer service issue
Reported by GetHuman-floz
Jan 13th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman-floz started working on this issue
Jan 13th 2:45pm