I need help to get onto my account please the one I'm on was new one but can't get onto my old one

GetHuman1955356's customer service issue with Facebook from January 2019

290321 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1955356's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1955356's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1955356 will want to follow the link below to head to their help center. We will check on GetHuman1955356 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1955356 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1955356's own words
Get onto my account ... My Facebook account the on I was on for a year r over which factory reset my phone n can't get onto my old one please help
Not got number new number my number to my account on facebook ended in *** but no longer got this number new number which is***********
Getvonto my account
Over a year
I have an issue with Facebook too
How GetHuman1955356 fixed the problem
We are waiting for GetHuman1955356 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1955356 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1955356
Jan 13th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 290321 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1955356 started working on this issue
Jan 13th 11:43am