Someone used my Facebook information to make a fake account. I reported them. Posted on...

GetHuman-lalakate's customer service issue with Facebook from January 2019

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The issue in GetHuman-lalakate's own words
Someone used my Facebook information to make a fake account. I reported them. Posted on my page. A few hours later, my account got reported and was blocked. I submit my passport but Facebook emailed and said it was an invalid ID. The name on the passport is my real name in Vietnamese but the name on my Facebook is my English name, however, middle and last name should be the same. I’m running for a beauty pageant and I’m currently in the people’s choice voting period. It is critical for me to get my Facebook back ASAP!
GetHuman-lalakate did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-lalakate
Jan 13th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-lalakate started working on this issue
Jan 13th 8:21am