*. I got hacked out of my account on Facebook.**. The hackers connected my FB account t...

GetHuman-nascicl's customer service issue with Facebook from January 2019

8 views | 285823 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-nascicl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nascicl's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nascicl will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nascicl can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-nascicl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-nascicl's own words
*. I got hacked out of my account on Facebook.**. The hackers connected my FB account to different e-mails (including the security one)**. Facebook won't recognize my e-mail (below) as connected to my account.**. Facebook decided to create a New Account for me connected to this e-mail.**. This NEW FB account has no friends and is totally blank.**. My original account still exists, but Facebook refuses to let me in.**. FaceBook suggests my ORIGINAL account back TO ME as "people you may know", so I know for sure that my original account still exists.

GetHuman-nascicl did not yet indicate what Facebook should do to make this right.

How GetHuman-nascicl fixed the problem

We are waiting for GetHuman-nascicl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nascicl fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-nascicl
Jan 9th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 285823 others
0 customers following this


GetHuman-nascicl started working on this issue
Jan 9th, 2019 7:46pm