My grandfather Emby Childers passed away in August of ****. Soon after I turned his pro...
GetHuman-cailaren's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman-cailaren's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cailaren's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cailaren will want to follow the link below to head to their help center. We will check on GetHuman-cailaren later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cailaren may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cailaren's own words
My grandfather Emby Childers passed away in August of ****. Soon after I turned his profile into a remembering account. And today my grandmother,mother,sisters, my husband and myself get a friend request form someone using my grandfather's name and pictures. I would like if some how i can get the fake profile deleted. I'm sure if they sent friend request to his wife of ** years they have probably sent one to his whole friends list.
GetHuman-cailaren did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cailaren fixed the problem
We are waiting for GetHuman-cailaren to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.