I have been trying to reset my password for several days now and everytime I receive a...

GetHuman1927618's customer service issue with Facebook from January 2019

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The issue in GetHuman1927618's own words
I have been trying to reset my password for several days now and everytime I receive a * digit code to enter in to go to the reset screen I am greeted with a "You have tried this too many time, try again later" however each time I request a new code it is a day later to make sure I have reached the ** hour mark and it still says it after one request for a code. It feels like I am locked out or am being prevented from resetting my password. The email below is my email associated with the account and I have no clue why I can't reset it but it just will not get past the try again later screen. I cannot remember the new password I have changed it to from December **th and have been trying to change the password since January *nd. I am also having issues where when I hit find account it cannot find me using name, email or phone number?
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Customer service issue
Reported by GetHuman1927618
Jan 9th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman1927618 started working on this issue
Jan 9th 3:22am