hi there, about a month ago facebook disabled my account for pretending to be someone e...

GetHuman-ashif_ka's customer service issue with Facebook from January 2019

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ashif_ka's own words
hi there, about a month ago facebook disabled my account for pretending to be someone else.i have been using that account since *********. this was a legit account. the fact i get reported because, i run a big facebook group where i do free blood donation campaign.i had around *** free blood donors contact details. few people tried to do business with this and which was against my ethics so i declined few times. because of this those people were not happy at all with me. they try to hacked into my account many times and failed. after that they made a clone account of mine and started to report as pretending to be someone else. i already sent to facebook my passport and NI card but they doesnt seems to care about it. i dont think they even look at those documents. now you guys are my last hope to get back my id. i have every single proof to show them since i using this account. sorry to make it a big writing. hope to hear from you soon.
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Customer service issue
Reported by GetHuman-ashif_ka
Jan 9th, 2019 - a mon ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License