Fraudulent use of a visa gift card I purchased: Bought it in Hickory, NC on ****** open...

GetHuman1924794's customer service issue with Facebook from January 2019

284472 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1924794's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1924794's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1924794 will want to follow the link below to head to their help center. We will check on GetHuman1924794 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1924794 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1924794's own words
Fraudulent use of a visa gift card I purchased: Bought it in Hickory, NC on ****** opened it today (***) to use, was rejected and went online and see * transactions paid to “PayPal *FACEBOOKPAY”, all in California, all between ***** and *******. All * transactions tied to the same number: ***-***-****. Total for the * transactions is $***.**. This is fraudulent use of the gift card - I was advised by Walmart (where the card was purchased) that I had to contact every company to report the fraudulent use and get a refund. Card number is ****-****-****-****. My contact number is ***-***-****. Sincerely - Steve Best
GetHuman1924794 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1924794 fixed the problem
We are waiting for GetHuman1924794 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1924794 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1924794
Jan 8th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 284472 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1924794 started working on this issue
Jan 8th 7:38pm