I created aFB account and my yahoo email was hacked, they hacked my FB from there, Jade...

GetHuman1924032's customer service issue with Facebook from January 2019

1 view
284380 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1924032's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1924032's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1924032 will want to follow the link below to head to their help center. We will check on GetHuman1924032 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1924032 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1924032's own words
I created aFB account and my yahoo email was hacked, they hacked my FB from there, JadeAriannaSmith on FB is my old account and hacked, if you look at my newer pics as trans you will see the pics on that profile are ME before I came out as Trans, I want my FB back but FB says nothing is wrong, this needs to be fixed because I have friends adding to her also and they will be hacked as well and FACEBOOK will be to blame if I can not get MY ORIGINAL PROFILE BACK
GetHuman1924032 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1924032 fixed the problem
We are waiting for GetHuman1924032 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1924032 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1924032
Jan 8th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 284380 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1924032 started working on this issue
Jan 8th 6:10pm