I have closed down my Facebook and messenger account recently but when my girlfriend go...

GetHuman1920976's customer service issue with Facebook from January 2019

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The issue in GetHuman1920976's own words
I have closed down my Facebook and messenger account recently but when my girlfriend goes on her messenger she finds a messenger account of a picture of me that has no profile?*I have no idea what this is and can't explain it to her as it has been set up in my account too with the same email as the one I've just closed down, I want to be totally off facebook, removing this fake messenger profile too.*Ryan Green
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Facebook

Customer service issue
Reported by GetHuman1920976
Jan 8th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 283801 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1920976 started working on this issue
Jan 8th 7:51am