My email *****@***.com has been hacked. It is the one I use to get into a FB. I cannot...
GetHuman1915820's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman1915820's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1915820's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1915820 will want to follow the link below to head to their help center. We will check on GetHuman1915820 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1915820 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1915820's own words
My email *****@***.com has been hacked. It is the one I use to get into a FB. I cannot get into FB at all. ***-***-**** is an old number and ***-***-**** is a good number. I can fing myself but cannot sign in. I remember my password but it doesn't let me in. And I cannot get an sms code either. Please help. My family is on there and my sis in law told me she got a new friends request when i can't even get into it. Strange thing is that my messenger still works.
GetHuman1915820 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1915820 fixed the problem
We are waiting for GetHuman1915820 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.