I have been issued a *-day ban across Facebook and Messenger for an old comment that wa...

GetHuman-jay_hayd's customer service issue with Facebook from January 2019

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The issue in GetHuman-jay_hayd's own words
I have been issued a *-day ban across Facebook and Messenger for an old comment that was posted months ago, that has been wildly taken out of context. If the ban was just for creating content and commenting on posts on Facebook itself, I'd be fine with that, but Messenger is the main way I keep contact with some of my friends and family so I don't think it's fair on me to be banned on that as well! Why has my Messenger even been affected at all when the comment I was banned for was on a closed group page and I've been able to use it when I've received bans previously? I feel that the ban is very harsh to be honest...
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Customer service issue
Reported by GetHuman-jay_hayd
Jan 7th, 2019 - a mon ago
I have an issue with Facebook too
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GetHuman-jay_hayd started working on this issue
Jan 7th 5:21pm