My account was hacked last week. I tried changing my password, but could not remember m...

GetHuman-gjvincen's customer service issue with Facebook from January 2019

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-gjvincen's own words
My account was hacked last week. I tried changing my password, but could not remember my current password. When I attempted to change it, an old email account was what you were sending my reset details too, and I couldn't get that changed. Finally, when I was very frustrated, I disabled the account and attempted to create a new one. The next day I actually talked to man named Ron, from Facebook, but he advised me the best thing I could do was to create a new account. I had already done that, so I thought I was all set. Unfortunately, the new accounts (now * of them) have been disabled for me pretending to be myself. I enjoy Facebook, and want to continue using it, but really don't know how to fix this problem. HELP ME PLEASE!!!! I would like to save the latest account I created (last evening *-*-****) to be enabled, but all the others to be taken off please.
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Customer service issue
Reported by GetHuman-gjvincen
Jan 7th, 2019 - a mon ago
I have an issue with Facebook too
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GetHuman-gjvincen started working on this issue
Jan 7th 5:10pm