I have forgot my password and then i click on forgot password it shows me two options...

GetHuman1915396's customer service issue with Facebook from January 2019

282979 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1915396's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1915396's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1915396 will want to follow the link below to head to their help center. We will check on GetHuman1915396 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1915396 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1915396's own words
I have forgot my password and then i click on forgot password it shows me two options: *st- send code on mobile number & *nd- send code on email.*I tried both of these options but whenever i put the code given to me through text message it shows "UNKNOWN ERROR" or "You Have Tried To Many Times Try Again Later"**I Follow this andI tried to do it on next day but it shows same thing.*So please tell me how can I solve this problem.
GetHuman1915396 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1915396 fixed the problem
We are waiting for GetHuman1915396 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1915396 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1915396
Jan 7th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 282979 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1915396 started working on this issue
Jan 7th 5:05pm