I have a Facebook account, but my login used an old email address. Evidently Facebook c...

GetHuman1914217's customer service issue with Facebook from January 2019

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GetHuman1914217's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1914217 will want to follow the link below to head to their help center. We will check on GetHuman1914217 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1914217's own words
I have a Facebook account, but my login used an old email address. Evidently Facebook changed my password about * months ago and I did not realize it. I was still logging into my account from my phone and iPad used the saved info that came up on the screen. Recently I got a new phone and now I cannot log onto my account from my phone because I don't know the changed password and I can't recover my account or change the password because I don't have access to the old email account. I can still access my account from my iPad, but not my phone. My current user name (old email address) is *****@***.com. I would like to change it to the email below so that I can change my password. *Thanks.
GetHuman1914217 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1914217
Jan 7th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 4 customers so far
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Timeline
GetHuman1914217 started working on this issue
Jan 7th 3:02pm