I have a Facebook account, but my login used an old email address. Evidently Facebook c...
GetHuman1914217's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman1914217's next move: try the Facebook help center again.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1914217's own words
I have a Facebook account, but my login used an old email address. Evidently Facebook changed my password about * months ago and I did not realize it. I was still logging into my account from my phone and iPad used the saved info that came up on the screen. Recently I got a new phone and now I cannot log onto my account from my phone because I don't know the changed password and I can't recover my account or change the password because I don't have access to the old email account. I can still access my account from my iPad, but not my phone. My current user name (old email address) is *****@***.com. I would like to change it to the email below so that I can change my password. *Thanks.
GetHuman1914217 did not yet indicate what Facebook should do to make this right.
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