Got new phone. Have to re-login to all my apps*social media. Can't remember my Facebook...
GetHuman1910908's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman1910908's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1910908 will want to follow the link below to head to their help center. We will check on GetHuman1910908 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1910908's own words
Got new phone. Have to re-login to all my apps*social media. Can't remember my Facebook password because I haven't needed it in years since my last phone upgrade. Was able to get Facebook to find my account via my email and my cell phone. When it says it's going to send a *-digit SMS to my cell phone number, I never receive the message. *Please contact me via text at *** *** **** to resolve. Thank you!
GetHuman1910908 did not yet indicate what Facebook should do to make this right.
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