Facebook logged us out of our Facebook profile on the app because it said the session e...

GetHuman-iamhipho's customer service issue with Facebook from January 2019

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The issue in GetHuman-iamhipho's own words
Facebook logged us out of our Facebook profile on the app because it said the session expired so we would have to log back in. We went to log back I and somehow our password isn't the same any longer. The one we put in, said it was an old password and we need the recent one. We do not k ow the password to log in. And the email we used to set the account up originally is no longer active to use to recieve a new password reset to get in to the profile. So long story short we are trying to find a way to access our account although we dont have the password or email to get in.
GetHuman-iamhipho did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-iamhipho
Jan 6th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman-iamhipho started working on this issue
Jan 6th 7:21pm