My Dad tries to change his password and it all went ok until the log in part where he w...
GetHuman-droniuc's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman-droniuc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-droniuc's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-droniuc will want to follow the link below to head to their help center. We will check on GetHuman-droniuc later to make sure it's all set or try to help escalate.
My Dad tries to change his password and it all went ok until the log in part where he was asked to enter a code he recieved on his phone number. But he didn’t upgrade his info and that number is not longer his. It expired and he is not using that number for over a year. He moved abroad and he has a UK number now ( the las one was a romanian number). Now he can’t acces his account. How can he have it again? His Facebook name is Droniuc Petru and the email is *****@***.com
GetHuman-droniuc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-droniuc fixed the problem
We are waiting for GetHuman-droniuc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.