Ok I have been hacked. But now Facebook has put me out saying I have impersonated someo...

GetHuman1902955's customer service issue with Facebook from January 2019

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Help with my Facebook issue
First: share to improve GetHuman1902955's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1902955's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1902955 will want to follow the link below to head to their help center. We will check on GetHuman1902955 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1902955 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1902955's own words
Ok I have been hacked. But now Facebook has put me out saying I have impersonated someone. No someone is messing with me. Blocked me out of messenger also. I got texts * days ago from family and friends saying they were getting weird texts from me. Did not send anything. Then this morning I try my phone and the have my sister Diana in my spot, she passed away over a year ago. What is going on? I am so upset I can’t even say how much. Then yesterday called a number thought it was Facebook but was a scam as they tried to get money from me, did not do it. Got the number off the search engine. I need help NOW!!!!**** please get with me or I feel as though I will have s break down. Don’t want to get a lawyer over this.
GetHuman1902955 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1902955
Jan 6th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 281578 others
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Timeline
GetHuman1902955 started working on this issue
Jan 6th 3:17pm