I was sent money over messenger and I put it on my PayPal then I accidentally denied it...

GetHuman-jazzminl's customer service issue with Facebook from January 2019

3 views
 | 
281550 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-jazzminl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jazzminl's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jazzminl will want to follow the link below to head to their help center. We will check on GetHuman-jazzminl later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jazzminl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jazzminl's own words
I was sent money over messenger and I put it on my PayPal then I accidentally denied it on my PayPal so I called PayPal and they said that the money was already sent back to you guys and that you guys are going to send it back to my grandfather Charles who sent it to me I just need to make sure if that's exactly what is happening and that's going to get put back in my grandfather's account for sure
GetHuman-jazzminl did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jazzminl fixed the problem
We are waiting for GetHuman-jazzminl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-jazzminl fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-jazzminl
Jan 6th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 281550 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jazzminl started working on this issue
Jan 6th 2:37pm